Who we are
Privacy Policy for Harties Cruise Line
Effective Date: [07/27/2023]
At Harties Cruise Line, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with our website, mobile applications, services, or any other digital platforms associated with Harties Cruise Line (collectively referred to as “Services”). By accessing or using our Services, you consent to the practices described in this Privacy Policy.
Information We Collect
1.1 Personal Information: We may collect personally identifiable information (“Personal Information”) that you provide to us voluntarily when you interact with our Services. This may include but is not limited to your name, address, email address, phone number, date of birth, passport information, and payment details.
1.2 Non-Personal Information: We may also collect non-personal information (“Non-Personal Information”) that does not directly identify you. This may include data such as your IP address, browser type, device information, and usage patterns when you interact with our Services.
How We Use Your Information
We may use your Personal Information to process bookings, reservations, and payments for our cruise services. Additionally, we may use your email address to send you important updates or information related to your bookings and cruise experiences.
2.2 Improve User Experience: Non-Personal Information helps us analyze user behavior, optimize our Services, and enhance your overall experience while using our website and applications.
2.3 Marketing and Communication: With your consent, we may use your contact details to send you promotional materials, newsletters, and marketing communications about our special offers, cruise packages, or related services. You can opt-out of marketing communications at any time.
2.4 Legal Obligations: We may use and disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.
Data Security
We take reasonable measures to protect your Personal Information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute security.
- Data Sharing and Disclosure
4.1 Third-Party Service Providers: We may share your Personal Information with trusted third-party service providers who assist us in operating our Services, such as payment processors, customer support services, and marketing agencies. These providers are obligated to handle your data securely and can only use it for the purposes specified by us.
4.2 Legal Requirements: We may disclose your Personal Information if required by law or in good faith belief that such action is necessary to comply with legal obligations, protect our rights, privacy, safety, or property, or investigate potential violations of our Terms of Service.
- Third-Party Links
Our Services may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Children’s Privacy
Our Services are not intended for children under the age of 13. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us, and we will take steps to remove such data.
Cookies and Tracking Technologies
Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and understand how you use our Services. Cookies are small text files stored on your device that allow us to recognize your preferences, gather Non-Personal Information, and remember your login details for future visits. You can manage your cookie preferences through your browser settings.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics: We may also use third-party analytics tools, such as Google Analytics, to analyze website traffic and usage patterns. These tools may collect Non-Personal Information and generate reports that help us improve our Services.
International Data Transfers
If you are accessing our Services from a location outside of the Republic of South Africa, please note that your Personal Information may be transferred to and stored on servers located in other countries. By using our Services, you consent to the transfer of your data to these countries, which may have data protection laws different from those in your jurisdiction.
Image Policy
Consent to Photography and Videography
Before embarking on our cruises, we will inform all passengers that photography and videography may take place during the event. By participating in the cruise, passengers are giving their consent to be photographed and recorded, and they understand that these images may be used for promotional purposes, including publication on our website and Social Media Platforms.
Image Selection and Editing:
The images we publish on our website will primarily consist of group shots, candid moments, and scenic views taken during the cruise event. These photographs and videos will be captured with the utmost respect for the privacy and comfort of our customers, and we will avoid including any content that may compromise personal information or violate anyone’s rights.
We will retain the images on our website for a reasonable period following the cruise event, allowing passengers and their friends and family to revisit and enjoy the memories. Afterward, we may remove some images from public view, but we may retain them for internal use and archival purposes.
Our team will carefully select the images to be published on the website, aiming to highlight the best moments and experiences of the cruise. We may also perform basic editing to enhance the visual appeal of the images without altering the essence of the captured scenes.
Opt-Out Option:
We respect the privacy preferences of our customers. If any passenger is uncomfortable with the idea of having their image published on our website, they have the option to inform our crew or the designated photographer during the cruise event. In such cases, we will make every effort to respect the passenger’s request, and their images will not be included in the publicly shared content.
Third-Party Use:
While we control the images on our website, passengers and event attendees should be aware that other passengers, participants, or visitors may take photographs or videos during the cruise event. We cannot control the use of images taken by third parties outside of our team. We encourage everyone to be mindful and respectful when capturing images of others.
Rights and Ownership:
Harties Cruise Line retains the rights and ownership of the images and videos published on our website. However, we respect the privacy and rights of our customers, and we will not sell or commercially exploit these images for other purposes without obtaining explicit consent.
By participating in our cruise events, passengers acknowledge and agree to the use and publication of images and videos as described in this policy. At Harties Cruise Line, we strive to provide memorable and enjoyable experiences, and sharing the joy through these images is an integral part of celebrating our valued customers and their cruise adventures.
